Telehealth psychiatric care can be an excellent option for those who may not have easy access to in-person care due to location, mobility issues, or busy schedules. It’s also a great choice if you feel comfortable communicating and receiving treatment through a video or phone call. We use HIPAA-compliant platforms to ensure your privacy and confidentiality. If you're unsure, we recommend an initial consultation to determine if telehealth suits your needs.
During your first evaluation, we’ll take the time to thoroughly understand your mental health history, current symptoms, lifestyle, and goals for treatment. This evaluation typically takes 60-90 minutes, and we’ll ask detailed questions about your emotional and physical health. We may also discuss any previous treatments, medications, or therapy you’ve had. The evaluation helps us create a personalized treatment plan tailored to your needs.
At this time, we can only provide services to individuals residing in Wisconsin and Illinois, where our practice is licensed. We’re happy to provide telehealth services to clients within these states, and we’re excited about expanding our in-person services to additional locations soon. If you're outside these states, we recommend finding a local provider or waiting until we expand to your area.
Disability assessments are often needed if you are seeking disability benefits due to mental health conditions, such as depression, anxiety, PTSD, or other psychiatric disorders. If your symptoms significantly impair your ability to work or engage in daily activities, you may be eligible for disability benefits. During the assessment, we’ll evaluate your mental health condition, its impact on your life, and provide the necessary documentation to support your claim.
If you miss an appointment, please contact us as soon as possible. We understand that life happens, and we will do our best to reschedule your appointment. However, a missed appointment with less than 24 hours' notice may result in a cancellation fee, as outlined in our policy. Please be sure to cancel or reschedule in advance to avoid this fee.
At Reynolds Psych NP, your privacy and confidentiality are our top priorities. We use HIPAA-compliant telehealth platforms, encrypted communication methods, and secure storage for all patient records. All staff are trained to adhere to strict confidentiality guidelines. Any personal or health information you share with us will never be disclosed without your consent unless required by law.
We accept several major insurance providers, including Medicaid and Medicare in Wisconsin and Illinois. We’ll work with you to verify your coverage and provide the necessary information to help you understand your benefits. For those without insurance or with limited coverage, we offer affordable self-pay options. After your appointment, we’ll send you a detailed bill, and payment can be made securely through our online portal or via mail. If you have questions about billing or insurance, our team is happy to assist you in understanding your financial responsibilities.
Yes, we can prescribe controlled substances through telehealth, but there are regulations governing their use. In Wisconsin, the prescribing of controlled substances (such as certain medications for ADHD or anxiety) via telehealth is allowed under specific conditions. During your initial and follow-up consultations, we’ll assess your symptoms and determine the appropriate treatment. We may require in-person visits for certain medications or conditions to comply with state regulations.
If you are in crisis or experiencing a mental health emergency, please reach out to a local emergency service immediately. You can contact the National Suicide Prevention Lifeline at 1-800-273-8255 or text HOME to 741741 for free, confidential support. While we are always available to discuss non-emergency concerns, it’s important to seek immediate help if you're in danger or need urgent care.
We strive to accommodate our patients as quickly as possible. Depending on availability and demand, you may be able to schedule an appointment within 1-2 weeks. For those in urgent need of care, we offer emergency slots or can assist with expedited appointments when necessary. Our goal is to ensure you get the support you need in a timely manner.
Yes, we provide psychiatric care for individuals ages 6 through 65. Our pediatric and adolescent mental health services focus on age-appropriate approaches, including individual therapy and psychiatric evaluations. For adults, we offer a range of services, including medication management, long-term mental health management, and specialized care for conditions like depression, anxiety, and PTSD. Whether you’re seeking care for your child, teenager, or yourself, we are committed to providing personalized care for all age groups.
Follow-up appointments are a vital part of ensuring the effectiveness of your treatment plan. After your initial evaluation, we’ll schedule regular check-ins to monitor your progress, make any necessary adjustments to your treatment, and provide ongoing support. We understand that mental health management is an ongoing process, and we’re here for the long term. Whether via telehealth or in-person visits, we’re committed to providing continuous care to help you maintain stability and well-being.
